物流政策

Thank you for choosing to shop with Mad-Under, a luxury outlet store. We strive to provide the best possible customer service, including fast and reliable shipping. This Shipping Policy describes our shipping procedures.

  1. Shipping Methods We use a variety of shipping methods to ensure timely delivery, including but not limited to USPS, FedEx, and DHL. The shipping method used will depend on the size and weight of the package, the destination, and the speed of delivery you choose during checkout.

  2. Shipping Costs The shipping cost will be calculated based on the size and weight of the package, the destination, and the speed of delivery you choose during checkout. Shipping costs are non-refundable.

  3. Processing Time We aim to process and ship your order as quickly as possible. Orders are typically processed within 1-2 business days. However, during peak shopping periods, processing time may be delayed.

  4. Shipping Time The shipping time will depend on the shipping method you choose during checkout and the destination of the package. Shipping times are estimated and not guaranteed. You will receive a tracking number by email once your package has shipped.

  5. International Shipping We ship our products to many countries around the world. International shipping costs will be calculated based on the size and weight of the package, the destination, and the speed of delivery you choose during checkout. Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the recipient.

  6. Shipping Restrictions We are unable to ship to certain countries and regions due to legal restrictions or shipping limitations. If you are unsure whether we can ship to your location, please contact us before placing your order.

  7. Shipping Delays We are not responsible for any delays or damages that occur during shipping, including but not limited to delays caused by customs, weather, or carrier disruptions. We will do our best to notify you of any expected delays or issues with your shipment.

If you have any questions or concerns about our Shipping Policy, please contact us.